Blank page - getting blank page when I tried to open URL/sitecake.php

[Pranay]

Hi,

I installed sitecake today & am getting blank page when I tried to open URL/sitecake.php
I used .scignore to ignore all files except index.html (static website)

Kindly suggest.

[Pranay]

http://104.131.85.193/sitecake/2.4.10/config/requirements.php
gives this message: “Basic server configuration needed for Sitecake to run is OK”

But I am unable to run sitecake.php.
Kindly help.

[Pranay]

Anyone available for help ???

[Nik]

Try things from the list below

Find sitecake.log in sitecake-temp/ folder and send log to us. Please create a ticket. People can’t help you with so little information, we need to log in to your server or at least see the log.

Blank page / Error 500

There were lot of tickets and forum posts regarding blank page/Error 500, so we decided to put together small tutorial explaining what to do in this case. In your browser, go to yourdomain.com/sitecake/<your-sc-version>/config/requirements.php. There will be either message saying “Basic server configuration needed for Sitecake to run is OK” or there will be error message about PHP version or extension or privilages… If you get error, try to fix it and check URL above again until you get “Basi…

[Pranay]

This is the log file entries. Kindly help me sort it out.

[2020-08-10 17:21:32] app.INFO: Matched route "{route}". {"route":"GET_","route_parameters":{"_controller":"[object] (Closure: {})","_route":"GET_"},"request_uri":"http://104.131.85.193/sitecake.php/","method":"GET"} []

[2020-08-10 17:21:32] app.ERROR: Sitecake\Error\PHP7ErrorException (0): Error (0): Class 'DOMDocument' not found in [/var/www/html/sitecake/2.4.10/src/Sitecake/Content/Element.php, line 456] in [/var/www/html/sitecake/2.4.10/src/Sitecake/Content/Element.php, line 456] Stack Trace: #0 [internal function]: Sitecake\Error\ErrorHandler->wrapAndHandleException(Object(Error)) #1 {main}   [] []

[Pranay]

I had to install DOM Extension. Got it sorted!
Installed dom extension using “sudo apt-get install php7.2-xml”

Thanks.