HTTP ERROR 500 from fresh installation



I got this error from a fresh installation. I just followed the installation guide:

  1. Upload Sitecake to my site.
  2. Visit

And I got the error 500. Nothing in the log, just the error in the browser.

I also tried creating an index.html with the sc-content as suggested, but nothing change.

I found out a requirements.php file (sitecake/2.4.8/config/requirements.php) which says:

Basic server configuration needed for Sitecake to run is OK

Some additional data about my environment:

$ php -v

PHP 7.0.27-0+deb9u1 (cli) (built: Jan 5 2018 13:51:52) ( NTS )
Copyright © 1997-2017 The PHP Group
Zend Engine v3.0.0, Copyright © 1998-2017 Zend Technologies
with Zend OPcache v7.0.27-0+deb9u1, Copyright © 1999-2017, by Zend Technologies

$ dpkg -l|grep apache

ii apache2 2.4.25-3+deb9u3 amd64 Apache HTTP Server
ii apache2-bin 2.4.25-3+deb9u3 amd64 Apache HTTP Server (modules and other binary files)
ii apache2-data 2.4.25-3+deb9u3 all Apache HTTP Server (common files)
ii apache2-utils 2.4.25-3+deb9u3 amd64 Apache HTTP Server (utility programs for web servers)
ii libapache2-mod-php7.0 7.0.27-0+deb9u1 amd64 server-side, HTML-embedded scripting language (Apache 2 module)

I would appreciate some help here, also, I can’t share the credentials of my hosting (ssh, ftp or anything), If you need my proof of buying, just let me know.



Did you check sitecake log file? You can find it in one of subdirs of sitecake-temp dir in your site root directory.


Thanks @predragleka, I was able to found the error and fix it.

It would be cool if you can add this info to your documentation.


Hello @Marco,

How did you manage to fix it?
I am facing the same issue (apparently).

Thanks for your help


Hi @Rom Check for sitecake.log file. You can send it by posting a ticket or in PM. Problem that Marco had maybe isn’t the same one you have. 500 error is general server error that is returned from server if anything goes wrong.


Hello @predragleka,

Yes I tried to check the logs but it is not even generated because the page doesn’t start loading, as of I push enter the error is thrown…
I don’t know what to do as it works in local and going back to 2.4.8 on server make it work again.


In my case, there were logs in the internal sitecake log dir (not in the server logs). And in my case was I was using the same index.html, which doesn’t have tags and the error was complaining about the missing tag.