Blank Page No Response from Support

Hello,

I submitted my log report and nobody has come back to me. It’s over a week now. I’m not sure what is happening. Can you please advise what I should do.

Thanks.

Hello,

your ticket has been merged with other ticket of yours for the same issue. Problem with your https://www.hoosierphotobooth.com/ website is that it has thousands of photos, hundreds per page. Photos are not optimized and Sitecake simply can’t handle that.

Plase use some other CMS that has a database.

That’s not my website, this is it http://www.chequers-froggatt.com/
Thanks.

Please update to the latest version of Sitecake and try then. We can continue comunication through support.

Hello. I am using support but getting no response. I’ve supplied the log file and FTP access details. I don’t know what else to do. Thanks.