500 Error on Install

installation
#1

I just bought sitecake and getting a 500 error on navigating to sitecake.php
Here are the steps I took

  1. Edited index.html to add the sc-content class to a div
  2. Uploaded Sitecake the the public_html folder (both the Sitecake folder and Sitecake.php)
  3. Navigated to domain.com/sitecake.php
  4. Entered ‘admin’ in the password prompt
  5. Got 500 Error

Attempted to reproduce and now I get either a 500 or 504 error on domain.com/sitecake.php
The password prompt doesn’t show up.
I navigated to the configuration.php folder and get the “configuration needed for Sitecake to run is OK” message

I navigated to the logs file in sitecake-temp and see request logs but no errors

#2

The apache log shows these
[Tue Feb 19 11:45:04.885353 2019] [:warn] [pid 15215] [client ***.87.157.170:48548] Timeout waiting for output from CGI script /home/{homefolder}/public_html/sitecake.php

#3

Hi,

can you send FTP details via PM so I can check it out?

#4

Hi,

problem was with other two cms you have installed on your website. Sitecake, by default, tries to handle all html/php files from site root dir recursively. Problem was occurring when it tries to handle php files from other cms you have installed. I added .scignore file to your site root dir to exclude those two cms and it works now. You can check out more regarding .scignore functionality in our docs.

#5

Hi, just bought the thing and set it up on a new Linode with Apache and PHP running (not MySQL). There’s nothing else running on the server at all, just the Sitecake template files.

I can see the index pages, but when I go to sitecake.php I get a 500 error. Any clues?

indi

#6

OK, I figured it out by running the diagnostic file at

http://mydomain.com/sitecake/2.4.10/config/requirements.php

Don’t you think this should be returned instead of a 500?